Reloadable chips

1. The reloadable chip serves to get into the water park faster.

2. It is non-transferable and can be used only by the person whom it has been issued for.

3. The chip wristband deposit is 5€/piece.

4. Reloadable chips of individual water parks are not compatible so every client needs to borrow 1 chip for Tatralandia and 1 chip for Bešeňová. This applies to all age groups. Colours:

• Bešeňová water park – blue for children and adults;
• Tatralandia – green for children, red for adults.

5. The use of a reloadable chip in the Bešeňová Water Park for SEASON SAUNA holders is not possible for capacity and operational reasons.

6. The number of issued reloadable chips is not limited.

7. Reloadable chips can be used to pass only selected turnstiles.

8. Once you pass a turnstile, a photo of you is taken and automatically compared with the photo in your Gopass account.

9. Any misuse or selling of your chip to another person results in blocking the chip without any compensation in accordance with the water park rules.

10. If any reloadable chip is damaged or lost, the respective deposit cannot be returned to the client. A new chip has to be borrowed for another deposit.

11. For the general terms and conditions and the water park rules, please visit: www.tatralandia.sk and www.besenova.com.

The home access chip for children under 6 is available to clients who have purchased a summer AQUA SEASON PASS or a summer MAXI SEASON PASS.

1. After purchasing the season pass, you will find 1 coupon for a child aged 0 to 5.99 years in the Gopass Coupons section.

2. Add your child to your Gopass account as a family member – fill in the child’s name and date of birth.

3. Upload a photo of your child.

4. In the Gopass Coupons section, after selecting the resort (Tatralandia or Bešeňová), you’ll find a coupon for a season pass for a child under 6 years old. You must activate this coupon in the name of the child who falls within the 0–5.99 age category.

5. After activating the coupon, you can collect the chip at the information center during your next visit to the water park. You will need to present your Gopass card and the child’s health insurance card.

1. Add each child (aged 0 to 5.99 years) to your Gopass account as a family member.

2. Send an email with your Gopass card number and a request to add an additional child coupon to your account to: info@gopass.sk

3. Once your request is processed, a second coupon will be assigned to your account.

4. Activate it using the same procedure and collect the additional chip(s) at the information center.

Please note: Processing your request may take a few days. In the meantime, you can visit the water park using the standard ticket office services.